Privacy Policy

Effective Date: 17-6-2025

At Happy Tails Co, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. What Information We Collect

When you visit or shop at Happy Tail Co, we may collect:

  • Your Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely through third-party providers)

  • Pet Information (only if provided by you voluntarily)

We also automatically collect information like:

  • Pages you visit on our site

  • Time spent on pages

  • Device type and browser used

  • IP address

This helps us improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Contact you about your order

  • Send order updates and tracking

  • Provide customer support

  • Improve our website and services

  • Send occasional promotions or updates (only if you subscribe)

We never sell or rent your personal data to third parties.

3. How We Protect Your Information

We use strong security measures to protect your personal information, including:

  • SSL encryption

  • Secure payment gateways

  • Limited access to personal data within our team

Your privacy is our priority.

4. Sharing Your Information

We only share your information with:

  • Trusted third-party services (like payment processors and shipping companies)

  • Legal authorities if required by law or to protect our rights

These partners are required to keep your information safe.

5. Cookies

We use cookies to make your visit smoother and more personalized. Cookies help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings if you prefer.

6. Changes to This Policy

We may update this policy from time to time. If we do, we’ll post the changes here and update the date at the top.